We are here to help.
Feel free to contact us by email, phone or fax with questions or suggestions whenever you like before or after your purchase.
Our phone support hours are Monday to Friday from 8:30 to 4:30 for immediate support for pre-ordering questions and order modifications but we prefer email for bulk order quotes and all other queries. Please view the tabs and FAQs in the HELP AND INFORMATION CENTER below for resolutions to most issues. Chances are the question is answered already.
Via Email: sales@blankmedia.ca
Please include your customer number and/or order number if applicable in all email correspondence.
You can reach us 24/7 at this email address. You will receive a reply usually within 24 hours. You can send us an email using our convenient "Ask a Question" form by clicking HERE.
Via Phone: 519.208.3490 or toll free at 1.877.407.DVDR
Our phone hours are 8:30-4:30PM Monday through Friday EST so please try to call within this time frame.
Please leave a message if you need us to return your call after hours.
Via Fax: 519.954.0723
Please note we do not currently have a store front. Picking up of orders are available but MUST be placed on the website first. Simply select "pickup" as the payment method.
We have a pickup location at 30 Nine Pines Rd in Kitchener, Ontario and also at 1 Head St in Dundas, Ontario.
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