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Product Support / Return Item Form

How can we help you? Please use the following form to get product support or to return a product.

Before filling out this form, we have found that at least 75% of the time, disk problems are compatibility related that can be fixed by upgrading your burner to the latest available firmware. Your software can also be a possible problem. Visit the line below to upgrade your firmware.

http://forum.rpc1.org/dl_all.php

If you have done that and are still having problems .. the media may still not be faulty .. but just is not compatible with the latest firmware for that particular burner.
And yes, the other 5% of the time, the problem is just bad media or hardware related.

If you just have a product question for an item you purchased and need support, just complete your order number and the comments section.

Please read the return policy in full before completing this form to return an item.

Please log in above to use this form.

 
 
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